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Sell My House
Sell My House

Privacy Policy

Effective Date: September 3, 2024

WCAtlas – Knoxville Premier Home Buyer (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website, such as contact forms or request for offers.
  • Communicate with us via phone, email, or other channels.
  • Engage with us on social media.

Personal information may include your name, email address, phone number, property address, and any other information you choose to provide.

b. Non-Personal Information

We also collect non-personal information automatically as you navigate through our site. This may include:

  • IP addresses
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit
  • Referral sources (how you arrived at our site)

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing you with services, such as property evaluations and offers.
  • Communicating with you regarding your inquiries, requests, or transactions.
  • Improving our website and services based on your feedback.
  • Analyzing usage trends to better understand user behavior.
  • Sending you marketing and promotional materials (you may opt out at any time).

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
  • Legal Requirements: We may disclose your information if required by law, to protect our rights, or in response to a court order or legal process.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and provide a personalized experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

7. How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

8. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. Your Data Rights

General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

10. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to WCAtlas, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.